Returns and Refunds Policy at gabriellogear.com
Welcome to gabriellogear.com, your destination for high-quality Music and Audio Equipment. We strive to provide you with products that meet your expectations and enrich your audio experience. In case you need to return an item, please read our Return and Refund Policy below.
Returns:
- All returns must be requested by emailing [email protected] within 30 days of receiving your order.
- Items must be in their original condition, unused, and in the original packaging.
- Returns without prior email approval will not be accepted.
Refunds:
- Refunds will be processed within 7-10 business days after we receive your returned item.
- Refunds will be issued to the original payment method used during the purchase.
- Shipping costs are non-refundable unless the return is due to an error on our part.
Return Shipping:
- Customers are responsible for return shipping costs unless otherwise agreed upon with our customer service team.
- We recommend using a trackable shipping service to ensure the safe return of your item.
Exchanges:
- We do not offer exchanges at this time. If you wish to exchange an item, please return the original item for a refund and place a new order.
Contact Us:
If you have any questions or concerns regarding our Return and Refund Policy, please contact us at [email protected]. We are here to assist you with any inquiries you may have.
Thank you for shopping at gabriellogear.com. We appreciate your business and look forward to serving you again in the future.